Thank you for contacting HarperCollins Christian Publishing regarding your Bible.
HarperCollins Christian Publishing’s manufacturer’s warranty provides coverage for defective bindings on hardcover, softcover, Leather-Look™ and Italian Duo-Tone BiblesTM for four years and on bonded and top-grain leather Bibles for six years. This warranty does not apply to normal wear and tear.
A lifetime warranty applies to defects within Bibles and books. Defects include, but may not be limited to: missing pages, missing chapters, missing sections or books, collating errors and pages bound upside down. If your Bible meets the above criteria, we will replace it for you. You may keep your Bible to transfer any notes or presentation pages.
We do not offer cash refunds, and reserve the right to replace out-of-print products with similar products.
Please fill out the attached form and mail back to us along with the copyright and/or title page (copies are not acceptable) of your defective Bible to:
HarperCollins Christian Publishing
PO Box 141000
Nashville TN 37214
Once we have received the title page, we will be glad to send you a replacement. If this is not possible, please email us and we will provide further assistance.